elance is as bad as aol

I cannot delete my account off of elance.

In order to get to their customer service, I have to go to their About page and THEN I find a Contact page. If you see the link on the bottom right that say “Send us your feedback”, it goes to a forum. I didn’t want a forum, I wanted an email address, contact us form, or at the very least a phone number. I just want to delete my account.

Elance has been of no use to me. I won’t sit here and say it doesn’t work at all because, of course, many people make a living from the site. But I find Elance’s methods and system far too complicated, convoluted and just plain annoying.

One of my biggest beefs? The test to show your proficiency in WordPress refers you to either version 2.5 or 2.3. That was about 2 years ago, Elance! Do you think I remember WordPress from 2 years ago? Half of those questions are outdated or inconsistent with the most recent versions. Why can’t they keep their survey question and content up to date?

I didn’t even bother trying to get freelance jobs because I’m bidding against other crappy designers who are willing to work for next to nothing. I can’t compete with their prices if I want to make a living.

All I want to do is get rid of my account. Why don’t you offer an easy, non-aol like experience to delete your account online? I don’t wanna make a phone call, either. Besides, it’s after 5pm on a weekend night and your customer support center is closed.

I’m disappointed in Elance and want my search results and history completely deleted. I’m sure other people have similar experiences and I feel sorry for others like me who found this site to be of no service and much more of a nuisance.